PRIVACY POLICY

Be Your Own Saviour Ltd


Last updated: 4th December 2025
Governing Law: UK (UK GDPR & Data Protection Act 2018)

 

 

1. Introduction

This Privacy Policy explains how Be Your Own Saviour Ltd (“we”, “us”, “our”) collects, stores, and uses your personal data when you access The BYOS Method, The BYOS Method Advanced, our website, or related services (“Services”).

We are committed to protecting your privacy in accordance with the UK GDPR.

By accessing our Services, you agree to the terms of this Privacy Policy.

 

 

2. Contact Details

Data Controller: Be Your Own Saviour Ltd
 

Email: [email protected]
 

Registered Address:

71-75 SHELTON STREET
COVENT GARDEN
LONDON
WC2H 9JQ

 

 

 3. Data We Collect

We collect minimal personal data, limited to:

3.1 Basic Account Data

  • Name
  • Email address

3.2 Voluntary Coaching Information (If applicable)

If working with us 1:1 or in group coaching, you may voluntarily share information relating to:

  • personal reflections
  • emotional experiences
  • goals and progress

We do not require or request medical or psychological data.

3.3 Automatically Collected Technical Data

(Collected by Kajabi or your web hosting provider, not directly by us)

  • IP address
  • Device/browser information
  • Usage statistics
 

 

4. Data We Do Not Collect or Store

4.1 Payment & Billing Information

We do not collect or store:

  • credit card numbers
  • billing addresses
  • bank details
  • payment history

All payments, subscriptions, billing records, and authentication are handled securely by Kajabi, our platform provider.

Kajabi acts as:

  • Data Processor for your name and email
  • Independent Controller for payment data

4.2 Sensitive (Special Category) Data

We do not collect:

  • health records
  • medical information
  • mental health diagnoses
  • biometric data

Any emotional or well-being-related comments made during coaching are personal reflections, not medical information.

 

 

5. How Your Data Is Used

We use your name and email only for:

  • creating your Kajabi account
  • delivering programme access
  • sending course information and updates
  • customer support
  • marketing emails (only with your consent)

We do not sell or rent your data.

 

 

6. Lawful Basis for Processing

Under UK GDPR, our lawful bases are:

  • Contract: to give you access to the programme you purchased
  • Consent: for marketing emails or optional coaching reflections
  • Legitimate Interest: to improve our Services
  • Legal Obligation: where required (e.g., record-keeping)

You may withdraw consent at any time.

 

 

7. Sharing Your Data

Your name and email may be shared only with:

7.1 Kajabi

For:

  • account creation
  • course hosting
  • email delivery
  • user authentication
  • payment processing

Kajabi’s Privacy Policy applies to all billing and account-related data.

7.2 Essential Service Providers

(e.g., email platforms, scheduling tools)

These providers meet UK GDPR compliance standards and use your data only for operational purposes.

We never sell your data.

 

 

8. International Data Transfers

Kajabi is a US-based platform. Your data may be stored or processed outside the UK.

Kajabi uses:

  • Standard Contractual Clauses (SCCs)
  • Adequacy mechanisms
  • Equivalent safeguards

This ensures lawful international data transfer under UK GDPR.

 

 

9. Data Security

We and Kajabi use industry-standard measures including:

  • encrypted servers
  • secure login systems
  • password protection
  • access controls

No method is 100% secure, but we use reasonable safeguards.

 

 

10. Data Retention

We retain personal data only as long as necessary:

  • Name & email — while your Kajabi account is active
  • Coaching notes (if applicable) — up to 6 years (legal standard for service records)
  • Marketing data — until you unsubscribe

You may request deletion at any time (see Section 11).

 

 

11. Your Rights Under UK GDPR

You have the right to:

  • access your data
  • request correction
  • request deletion
  • object to processing
  • withdraw consent
  • request data portability

International users (US/EU/rest of world) receive equivalent rights under this policy.

To make a request, contact: [email protected]

 

 

12. Cookies

Kajabi may use cookies to:

  • analyse traffic
  • enable login sessions
  • store preferences

You can disable cookies in your browser settings.

 

 

13. Children’s Data

Our Services are not intended for individuals under 18. We do not knowingly collect children’s data.

 

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

 

15. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact:

Be Your Own Saviour Ltd
Email: [email protected]

Address:

71-75 SHELTON STREET
COVENT GARDEN
LONDON
WC2H 9JQ